
Building Lifetime Value
Ajah Excel
This audiobook is narrated by a digital voice.
Building Lifetime Value: Turning One-Time Buyers into Loyal Customers is a comprehensive guide to transforming casual shoppers into devoted, repeat customers who generate long-term value for your business. In a marketplace where customer acquisition costs are rising, the real key to sustained success lies in cultivating loyalty and maximizing the lifetime value of each client.
This book reveals the strategies, tactics, and mindset shifts needed to turn first-time buyers into loyal advocates. You’ll learn how to craft exceptional customer experiences that not only meet but exceed expectations, creating relationships that go far beyond a single transaction. Through actionable insights, real-world examples, and proven frameworks, Building Lifetime Value shows you how to nurture customers at every stage of their journey, from their first purchase to their hundredth.
You’ll discover how to build trust, enhance customer satisfaction, and implement personalized marketing strategies that keep your brand top of mind. By focusing on value rather than price, you’ll learn to foster deeper emotional connections with your customers, turning them into lifelong fans who keep coming back.
Whether you’re a small business or a growing enterprise, this book offers a clear roadmap to building a loyal customer base that drives predictable, sustainable revenue. Building Lifetime Value isn’t just about increasing sales—it’s about creating relationships that last a lifetime.
Duration - 2h 45m.
Author - Ajah Excel.
Narrator - Digital Voice Archie G.
Published Date - Monday, 20 January 2025.
Copyright - © 2025 Ajah Excel ©.
Location:
United States
Description:
This audiobook is narrated by a digital voice. Building Lifetime Value: Turning One-Time Buyers into Loyal Customers is a comprehensive guide to transforming casual shoppers into devoted, repeat customers who generate long-term value for your business. In a marketplace where customer acquisition costs are rising, the real key to sustained success lies in cultivating loyalty and maximizing the lifetime value of each client. This book reveals the strategies, tactics, and mindset shifts needed to turn first-time buyers into loyal advocates. You’ll learn how to craft exceptional customer experiences that not only meet but exceed expectations, creating relationships that go far beyond a single transaction. Through actionable insights, real-world examples, and proven frameworks, Building Lifetime Value shows you how to nurture customers at every stage of their journey, from their first purchase to their hundredth. You’ll discover how to build trust, enhance customer satisfaction, and implement personalized marketing strategies that keep your brand top of mind. By focusing on value rather than price, you’ll learn to foster deeper emotional connections with your customers, turning them into lifelong fans who keep coming back. Whether you’re a small business or a growing enterprise, this book offers a clear roadmap to building a loyal customer base that drives predictable, sustainable revenue. Building Lifetime Value isn’t just about increasing sales—it’s about creating relationships that last a lifetime. Duration - 2h 45m. Author - Ajah Excel. Narrator - Digital Voice Archie G. Published Date - Monday, 20 January 2025. Copyright - © 2025 Ajah Excel ©.
Language:
English
Opening Credits
Duration:00:00:10
Introduction: The Lifetime Value Mindset
Duration:00:04:05
Chapter 1: What Is Customer Lifetime Value?
Duration:00:07:49
Chapter 2: The Economics of Loyalty
Duration:00:08:12
Chapter 3: The Psychology of Loyalty
Duration:00:09:10
Chapter 4: Delivering Exceptional First Impressions
Duration:00:08:31
Chapter 5: Personalization at Scale
Duration:00:08:58
Chapter 6: Consistency is Key
Duration:00:08:04
Chapter 7: Creating a Customer-Centric Culture
Duration:00:07:59
Chapter 8: Building a Seamless Customer Experience
Duration:00:07:27
Chapter 9: The Power of Emotional Connection
Duration:00:07:55
Chapter 10: Rewarding Loyalty Strategically
Duration:00:08:30
Chapter 11: Building Communities Around Your Brand
Duration:00:08:32
Chapter 12: Proactive Communication and Engagement
Duration:00:08:12
Chapter 13: Handling Problems with Care
Duration:00:07:58
Chapter 14: Educating and Empowering Your Customers
Duration:00:08:20
Chapter 15: Measuring Loyalty and Lifetime Value
Duration:00:09:47
Chapter 16: Adapting to Changing Customer Expectations
Duration:00:08:29
Chapter 17: The Role of Technology in Loyalty
Duration:00:08:02
Chapter 18: Transforming Loyal Customers into Advocates
Duration:00:07:29
Chapter 19: The Economics of Advocacy
Duration:00:07:20
Conclusion: Building a Loyalty-Focused Business
Duration:00:04:25
Closing Credits
Duration:00:00:11