Service Designing For Good Lives: Cultivating Healthy Communities
Quinn Elizabeth Roberts
This audiobook is narrated by a digital voice.
Through intricate examples and thought-provoking concepts, this insightful book delves into the importance of cultivating healthy communities through thoughtful service design. Discover how service design can be harnessed to positively impact society, fostering an environment that promotes well-being, inclusivity, and resilience. Drawing on real-life case studies and practical examples, this book illustrates how service design can help create meaningful experiences, generate positive social outcomes, and enhance the quality of life for individuals and communities alike. Delving beneath the surface, this book uncovers the key principles and methodologies that underpin successful service design initiatives in the quest for cultivating healthy communities. Learn how to identify community needs, establish collaborative partnerships, and adopt a human-centered approach to ensure the development of life-enhancing services. By fusing design thinking, inclusiveness, and empathy, readers will unlock the essential tools and insights needed to collaboratively shape and transform their communities into resilient, sustainable, and harmonious spaces that nurture the well-being and prosperity of all.
Duration - 3h 21m.
Author - Quinn Elizabeth Roberts.
Narrator - Digital Voice Madelyn G.
Published Date - Monday, 20 January 2025.
Copyright - © 2025 Anne Wolfe ©.
Location:
United States
Networks:
Quinn Elizabeth Roberts
Digital Voice Madelyn G
Anne Wolfe
English Audiobooks
Findaway Audiobooks
Description:
This audiobook is narrated by a digital voice. Through intricate examples and thought-provoking concepts, this insightful book delves into the importance of cultivating healthy communities through thoughtful service design. Discover how service design can be harnessed to positively impact society, fostering an environment that promotes well-being, inclusivity, and resilience. Drawing on real-life case studies and practical examples, this book illustrates how service design can help create meaningful experiences, generate positive social outcomes, and enhance the quality of life for individuals and communities alike. Delving beneath the surface, this book uncovers the key principles and methodologies that underpin successful service design initiatives in the quest for cultivating healthy communities. Learn how to identify community needs, establish collaborative partnerships, and adopt a human-centered approach to ensure the development of life-enhancing services. By fusing design thinking, inclusiveness, and empathy, readers will unlock the essential tools and insights needed to collaboratively shape and transform their communities into resilient, sustainable, and harmonious spaces that nurture the well-being and prosperity of all. Duration - 3h 21m. Author - Quinn Elizabeth Roberts. Narrator - Digital Voice Madelyn G. Published Date - Monday, 20 January 2025. Copyright - © 2025 Anne Wolfe ©.
Language:
English
Chapter 1: Introduction 6
Duration:00:00:01
- Importance of service design in fostering healthier communities 7
Duration:00:02:02
- Definition and scope of service design in well-being 10
Duration:00:02:42
Chapter 2: Understanding Wellbeing 14
Duration:00:03:04
- Concept of well-being and its dimensions 18
Duration:00:03:33
- Factors influencing individual and community well-being 23
Duration:00:04:15
- Role of service design in enhancing well-being 28
Duration:00:01:56
Chapter 3: Service Design Principles 31
Duration:00:03:33
- Introduction to service design principles 36
Duration:00:02:17
- User-centered approach for well-being 39
Duration:00:02:31
- Co-creation and stakeholder engagement in service design 43
Duration:00:03:55
Chapter 4: Mapping Community Needs 48
Duration:00:03:40
- Techniques for conducting community needs assessment 53
Duration:00:03:00
- Identifying gaps in well-being services 57
Duration:00:02:43
- Incorporating empathy in mapping community needs 61
Duration:00:02:28
Chapter 5: Developing Well-being Service Blueprints 64
Duration:00:02:46
- Introduction to service blueprints 68
Duration:00:01:57
- Defining target user groups and their requirements 71
Duration:00:02:11
- Defining touchpoints, channels, and resources for delivering well-being services 74
Duration:00:02:20
Chapter 6: Designing User-Centric Experiences 77
Duration:00:02:13
- Importance of designing for user experience in well-being services 80
Duration:00:02:27
- Techniques for understanding user perspectives 84
Duration:00:03:54
- Designing compelling and inclusive well-being experiences 89
Duration:00:03:26
Chapter 7: Co-designing with Communities 93
Duration:00:02:56
- Benefits of co-designing well-being services 97
Duration:00:02:23
- Collaborative methods for involving communities in the design process 100
Duration:00:02:08
- Facilitating co-design workshops and activities 103
Duration:00:02:35
Chapter 8: Leveraging Technology for Wellbeing 107
Duration:00:02:38
- Role of technology in enhancing well-being services 111
Duration:00:03:24
- Designing digital platforms and applications for well-being 115
Duration:00:02:38
- Ethical considerations and privacy concerns in technology-enabled well-being services 119
Duration:00:04:48
Chapter 9: Prototyping and Testing Well-being Services 125
Duration:00:02:07
- Prototyping techniques for well-being services 128
Duration:00:02:46
- Testing and iterating service ideas efficiently 132
Duration:00:02:49
- Gathering user feedback and incorporating improvements 136
Duration:00:02:54
Chapter 10: Implementation and Impact Assessment 140
Duration:00:04:02
- Strategies for successful implementation of well-being services 146
Duration:00:03:34
- Measuring impact and outcomes 151
Duration:00:02:45
- Continuous monitoring and evaluation for service improvement 155
Duration:00:03:08
Chapter 11: Ensuring Accessibility and Equity 159
Duration:00:02:40
- Designing inclusive well-being services 163
Duration:00:02:55
- Addressing barriers and promoting accessibility 167
Duration:00:02:36
- Promoting equity in access and distribution of well-being services 170
Duration:00:02:29
Chapter 12: Service Design for Specific Communities 173
Duration:00:04:01
- Considerations for designing for diverse populations (e.g. children, older adults, marginalized communities) 178
Duration:00:03:06
- Tailoring well-being services for specific needs 183
Duration:00:02:30
- Case studies and examples of community-specific service design projects 186
Duration:00:02:43
Chapter 13: Partnerships and Collaboration 190
Duration:00:02:39
- Importance of collaboration in service design for well-being 194
Duration:00:02:41
- Building partnerships with stakeholders 197
Duration:00:02:21
- Effective collaboration models and approaches 201
Duration:00:03:32
Chapter 14: Scaling and Sustainability of Well-being Services 205
Duration:00:02:42
- Strategies for scalability of well-being services 209
Duration:00:03:34
- Long-term sustainability considerations 214
Duration:00:01:56
- Public and private funding for well-being innovations 217
Duration:00:03:18
Chapter 15: Overcoming Challenges and Risks 221
Duration:00:02:19
- Identifying common challenges in service design for well-being 224
Duration:00:02:45
- Mitigating risks and overcoming barriers to successful implementation 228
Duration:00:02:31
- Lessons learned from real-world case studies 231
Duration:00:00:06
Chapter 16: Future Trends in Service Design for Wellbeing 232
Duration:00:02:47
- Emerging trends and innovations in well-being services 236
Duration:00:02:49
- Technology advancements shaping the future of well-being 240
Duration:00:03:40
- Anticipated challenges and opportunities 245
Duration:00:02:05
Chapter 17: Ethical Considerations in Service Design 248
Duration:00:03:03
- Ethics and responsibility in service design for well-being 252
Duration:00:03:21
- Promoting trust, privacy, and data protection 256
Duration:00:01:55
- Social and environmental sustainability considerations 259
Duration:00:02:23
Chapter 18: International Perspectives and Case Studies 262
Duration:00:03:31
- Global initiatives and perspectives on well-being and service design 267
Duration:00:03:09
- International case studies showcasing successful well-being projects 271
Duration:00:03:40
- Extracting cross-cultural lessons and best practices 276
Duration:00:02:45
Chapter 19: Conclusion 279
Duration:00:00:01
- Future directions and possibilities for fostering healthier communities through service design 280
Duration:00:02:29